Upstream and Downstream Business Process Applications
Backbone of any information systems, eases all business processes, internal communications and tasks and helps in reducing time, increase efficiency and in turn reduce operational expenses
Workflow
INFORMATION TECHNOLOGY
Connect your enterprise with digital IT workflows -enable you to bridge the gap between traditional IT practices and the needs of the modern business
CUSTOMER SERVICE
Create a seamless customer experience, from issue to resolution. Fix issues before customers know they have them and empower them with AI-driven self-service
BUSINESS OPERATIONS
Create a unified, consumer-style employee service experience across IT, HR, Facilities, Finance, and Legal with native mobile apps and intelligent workflows
• Break down silos with cross-departmental digital workflows. Use self-service and virtual agents for common issues, from password resets to onboarding
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• Deliver services that amaze your users, increase productivity, and achieve new insights by consolidating to the most innovative ITSMsolution
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• Scale your IT staff by using virtual agents and improve productivity with native AI. Reduce friction and risk by integrating DevOpswith ITSM
ASAPPP Teams
A platform for Workstreamcollaboration
Catering to industries spanning Banking, IT, Manufacturing and Domains across Customer Service, HR, Supply Chain, Sales
• Internal communication can be simplified by creating a custom solution
• Manage tickets and queries in a structured way and ensure communicate hassle-free
• Deploy faster by connecting people, files, and systems with workflows
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• Highly customizable down to the interface—control the experience
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• Deploys to private cloud and on-premise for full control of data
• Enterprise-grade security, availability, and scalability
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Analytics & Dashboard
Easy Visualization
Create live, visualized dashboards and reports with just a few clicks
Scheduling of dashboard publications
Manage Supplier Relationships
Allows to create schedules of dashboards and automate the publication of them to users
Real-time data feeds
Connect data and feed it into the reporting system in real or near-real-time
Custom alert options
Set custom alerts for various user types and datasets so anyone can get immediate notifications of the triggers
Document Management
Increasing digitalization has lead to an exponential growth in business content. And, managing this sea of data, often unstructured, is no mean task. ASAPPPDocumentManagement system is a one-stop solution for all your document management needs. It enables you to create, capture, manage, distribute, and archive different forms of content.
Scalable, Unified Repository
Orchestrate multiple content repositories across your enterprise to leverage content and deliver context-based content searches and views.
Customizable UI
Customize search configurations to meet your business needs, based on the assigned user rights. Further, configure report creation and generation as per your business use case.
Extensive Integration Capabilities
Leverage across multiple business departments with it's out-of-the box application adaptors and support for various Industry Standards.
In-built Workflow Capabilities
Ensure faster and accurate processing of documents right from origination to delivery with document-centric workflows such as Maker-Checker, Approval/ Rejection and others.
Knowledge Database
Comprehensive Record Lifecycle Management
In your enterprise content lifecycle, effective archival and management of physical, electronic, e-mail and social records is highly critical. It not only enables you to comply with myriad external regulations, but also gives you better control over information-ensuring access to the right information at the right time.
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Our Enterprise Content Management (ECM) Suite offers a robust Records Management System that enables end-to-end management of your physical and electronic documents while retaining its integrity and authenticity. It allows you to define and enforce records classification, retention and disposition as per your internal content management policies.
Gross Margin Analyzer
Overall business profitability
P&L statements are created and analyzed to obtain company level view for Analysis
Job or Project profitability
Project wise cost and returns to take better decisions
Customer profitability
Customer wise data can be analyzed to focus on profitable customers and overturn non-profitable ones
Sales Order profit
Details of Margins based on Sales Order
Product and product line profitability
Analyze which businesses or product lines are not contributing to bottom line
Trade Finance Software
Manage deals electronically
Front-end platformthat lets your customers apply for and manage guarantees, letters of credit and collections
• All in one, end-to-end: full automation and digitization of the entire trade finance process. No bank visits, less workload
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• Support for a wide range of trade products: letters of credit, collections, guarantees –all in one place
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• Ensure compliance in every transaction is upheld
Enterprise Asset Management
Provides a holistic view of an organization's physical assets and infrastructure throughout their entire lifecycle, from design,commission, or procurement, through to operation, maintenance, disposal, and replacement.
Asset Lifecycle Management
Keep all asset data and documentation at your fingertips, so it’s there when you need it—regardless of where you are in the asset’s lifecycle.
MRO Materials Management
Control costs with full oversight into inventory procurement and management.
Labor Management
Manage assessment, training, and certification for employees and contractors responsible for asset management in your organization
Work Order Management
Leverage across multiple business departments with it's out-of-the box application adaptors and support for various Industry Standards.
Service Contract Management
Control compliance and spending at every step of the contract lifecycle. Create and manage contracts and service agreements with customers, vendors, partners, and employees
Financial Management
Gather data on work order costs, and integrate with finance software to manage accounting and project spending
Sales Review Automation
Sales Automation
Contact ManagementSchedule Customer MeetingDocument LibraryGoal AssessmentLead Management
Opportunity Management
Optimize your sales process, improve win rates and gain insights into which leads are most likely to become customers
•Track Deals
•Quote Management
Reporting
Collecting and presenting data so it can be analyzed and drive data-driven decision-making
•Sales Dashboard
•Customized Report
Workflow Management
Improves the visibility of workflow processes to create awareness of how each process progresses and how to optimize each step